Angel McDowell and Rhonda King: The Orthopaedic Specialists Office’s Billing Department

Orthopaedic Specialist Office in Louisville KY treats a variety of Orthopaedic and Sports Injuries

If you’ve ever been to the Orthopaedic Specialists office, then you might know that it takes a village to keep things running smoothly. There isn’t a member of our office that we don’t appreciate and value! Today, we want to shine the spotlight on our billing department, which include our two gals, Angel McDowell and Rhonda King.

About Angel McDowell:

Orthopaedic Specialists in Louisville, KY is a woman-owned and run orthopaedic surgery practice.Having been working in the Orthopaedic Specialists office for 19 years now, Angel is a pillar of knowledge and a friendly face to everyone she meets. She graduated from the University of Louisville, and even started her medical office and insurance career at the U of L Health Services Center. She is now 47 years old and married with 2 adult children. She and her husband’s son is 20 years old and their daughter 26.

“With my husband and I almost being empty nesters – one out and one to go,” she laughs, “we are trying to get used to this new chapter in our lives and doing things we like to do.”

According to Angel, she and her husband love traveling and trying out new restaurants. Every now and then, they also enjoy trying their luck at the casino! Angel loves the ocean, and her favorite place to travel is the white sandy beaches anywhere on the Gulf side. Of course, she also enjoys eating a lot of seafood while there!

About Rhonda King:

Rhonda King of Orthopaedic Specialists Office in Louisville, KYRhonda has been with us at the Orthopaedic Specialists office since September 1999 – that’s coming up on 25 years! Over the years, she has contributed to several different areas in the office. Now, we’re very lucky to have her in the insurance and billing department.

She graduated from Indiana University Southeast with a Bachelor of Arts degree in Child Psychology in 1998. After graduating, she worked as a youth counselor for Maryhurst for a short time before coming to Orthopaedic Specialists. She has been a crucial part of the team since!

She is married to her husband, John, with whom she has 3 boys, who are all grown. They also have 3 dogs (one of which, Sandy the dachshund, will be 19 years old in September) and 3 kitties. In her spare time, her favorite things to do are:

  • Spending time with her grandkids
  • Vacationing at the ocean
  • Taking long weekend getaways (especially to Gatlinburg, TN)
  • Going to the movies
  • Rooting on the Indiana Hoosiers (one day we will have a winning season again)
  • Hanging out by our pool and having cook outs in the summer

We Asked:

What is your favorite part about working at Orthopaedic Specialists?

Angel: “My favorite part would be that it is a small, but fast-paced and successful office run entirely by women!”

Rhonda: “My favorite part about working for Orthopaedic Specialists is the work environment. Each one of us supports everyone else, whether that is here at the office or outside of work. We have a great work family!”

What is your favorite or most memorable work experience?

Angel: “I love our team building outings that we have! My most memorable one would be when Dr. Grossfeld surprised us with our first shopping spree to show her appreciation for us. We’ve had several since that first time, but that one was really special.”

Rhonda: “Several years ago, Dr. Grossfeld was the treating physician for the WWE when their training center was located here, before it moved to Florida. During that time, I got to meet a few of the wrestlers and even got autographs for my kids when they were young!”

Is there anything else you’d like to include about Dr. Grossfeld, Orthopaedic Specialists, or your co-workers?

Angel: “I feel so blessed to have worked here for 19 years. Dr. Grossfeld is well aware that I am a ‘lifer’ in the office. The world of billing and insurance changes constantly and can be challenging at times, but I have learned over the years to accept that challenge, figure it out, and go on to the next. My work family is a wonderful group of smart, caring, and hardworking group of women.”

Rhonda: “I could not imagine working anywhere else but here! Dr. Grossfeld makes sure her office staff is happy. She has shown her appreciation by taking us on shopping trips for purses, shoes, etc. It is always fun hanging out with co-workers outside of the office!”

If you or someone you love has suffered an injury in the Louisville, Kentucky-area, board certified sports medicine physician Dr. Stacie Grossfeld at Orthopaedic Specialists PLLC can help. Orthopaedic Specialists PLLC is accepting new patients, and same day appointments are available. For additional information or to schedule an appointment, please contact Orthopaedic Specialists PLLC today at 502-212-2663.